MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. See instructions above on how to create a MoneyPak account or log in. Use our contact form to send non-emergency questions or comments to our customer service team. Check your card’s eligibility. Buy a MoneyPak. Checking Your Balance via Cell Phone Visit the mobile browser. MoneyPak. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. Locations. Keep me signed in MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. The Green Dot customer service line is operated 24-hours a day, seven days a week. Some even have fake customer service phone numbers as part of the ploy. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. try these numbers. Last Revised: 9/26/2017. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. MoneyPak. Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. We hope this post on Green Dot MoneyPak Customer Service was helpful. Must be 18 or older to use this product. Scratch off the secure MoneyPak number on the back of the package to get started. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. You will get directed to a live person after a few tries. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … Map List. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. Submit a fraud claim to Green Dot immediately. Here’s how to reach the MoneyPak customer service team. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. There is no customer service and green dot custo... mer service can't do anything. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. Please enter your MoneyPak number Cancel Continue If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. Deposit cash to any eligible prepaid or bank debit card. Open your cell phone's browser and … The easiest way to get in touch with the Green Dot Card customer service team is to call them. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER * Required for assistance. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. All Rights Reserved. Green Dot phone number list 2 of 2. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. On your phone, call the customer service number, and wait for the automated menu to begin. You should also contact your local police department to file a police report. * Required for assistance. The phone number listed on the back of MoneyPak cards … GetHuman always knows the way to live chat with a company like Green Dot when it's available. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. https://support.gree...online/ customer service sub...28 mins. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. MONEYPAK TERMS AND CONDITIONS. Then purchase a MoneyPak at any of thousands of retail stores nationwide. Green Dot MoneyPak FAQs P.O. Last Name can only contain letters, spaces and '-'. Then press 4 (for “Transaction you do not recognize”). If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care 20View details › 866-785-6963Press 1 to register your ca...29 mins. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Once you enter the requested information, you will be connected to a live customer service person. Next, press 2 for every question the automated voice operator asks after that. Please select a specific issue for assistance. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Enter your prepaid or bank debit card number. Last Revised: 12/10/2019. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. Chatting with Green Dot Customer Service. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. Call 1- (866) 795-7969. While these sites are fake, the consequences for consumers who fall into this trap are all too real. Sections of this page. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. It is an automated service so can be used at anytime. A MoneyPak comes with a scratch-off 14-digit serial number. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Complete the fields below and include as much information as possible. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. The process is done on a standard mobile phone. The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. If you have any other prepaid or bank card brand, continue with the remainder of the form. Please use your home address. 28 likes. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. Alternatively, you can call MoneyPak's customer support at (866) 795-7597. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. Dial number which is shown on the back of your MoneyPak. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) * Required for assistance. Help. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Contact Green Dot Corporation customer service. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. 28 likes. © 2020 New Rhino, LLC. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. Continue. Select a question topic and get started. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. Now they get you to use MoneyPak if you want instant transfers. Green Dot MoneyPak Customer Service. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. boxes not allowed. Service fee and limits apply. The cardholder has to send a text message to the number 43411. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. Things have changed, my have they changed. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. The more we know, the better we can help. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. MoneyPak is accepted by most Visa, Mastercard and Discover … If we can recover funds, we will try to complete your MoneyPak deposit for you. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. First Name can only contain letters, spaces and '-'. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. First names are limited to 25 characters. MoneyPak.com will remember your information, making future visits fast and easy. FIND SERVICES AND LOCATIONS Filters. Download PDF TECHNOLOGY PRIVACY STATEMENT. The "customer rep" tells the victim that he must load $1,000 on his card to … However, if you would prefer to contact the company via mail, this is also possible. The issue description limits 100 characters. Check that the prepaid or bank debit card to be used accepts MoneyPak. To find a MoneyPak location near you, click here. Enter the numbers you can see—leave spaces for numbers that were scratched off. In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. Call 1- (866) 795-7969. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. For help in creating a MoneyPak online account, click here. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Upload a readable image of your receipt. Important: A readable image of your receipt is required for assistance. Everything about Gift Cards and Prepaid Debit Cards. We’ll use this information to communicate any important info or updates about your case. Contacting Green Dot Via Mail. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. The funds on the MoneyPak will be deposited to the card. Connect with your favorite people. Then press 5 and then 6. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Dial +1 (866) 795-7497 to reach the customer service center. Next, enter your MoneyPak information and then press 5 (for “Additional information”). 28View details › 626-765-2000Press 2 for customer suppor...19 mins. You can send $20-$500 for a flat fee of $5.95. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). The more info you provide, the faster a resolution can come. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Check by SMS; The SMS text service can also be used. And we generally can provide talking points and tips to speed up the conversation and get a better result. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. MoneyPak. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … Verify your mobile phone by following the prompts during setup. Log in. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. So I fell for it since I needed to transfer money now.